Owens Flooring & Interiors

Kimberley Bruck

9 months ago

We had a bad tile job in my brand new home. My builder was Southern Pines Homes who was not interested in making it right. I wrote a negative review here about Owens and I immediately got a response from the owner of the company who came out the next business day and put a crew on this to fix immediately. My original review was not glowing for Owens, but we have learned that it was the builder not communicating with his subcontractor. Rest assured, if you personally select Owens Flooring, you will get a quality product and white glove service. I posted new pictures so you can see the difference. Kudos to a company who still puts their customers first. Thank you, Andrew.

Shawn Smith

a year ago

We used Owen’s Flooring in our commercial building with great success. After being really happy with the quality of the Flooring and the installation we then used Owen’s Flooring to redo the flooring in our mother in laws house and we really love it. Great Job and quick completion of the job.

Debbie Mayo

3 years ago

Quality products great service

Michelle Watson

3 years ago

Owner, Andy Owens, listened to our needs and provided flooring recommendations. Nicole was extremely helpful in the showroom. Highly recommend.

Dan Wasilas

4 years ago

They were great. We got a fair price they came when they told us they were going to be there and the job turned out excellent

Anette Johnson

4 years ago

Be aware! This is what the finished installation looks like! Split threshold with nail sticking out, broken off corner and nail sticking up in the center of threshold. No 1/4 round added. I contacted the company and showed them these photos. They said they will fix it. Have not heard from them since. Worst workmanship I have ever seen.

Christi Jenkins

4 years ago

We hired Owens Flooring after damage to our home from Hurricane Florence. Andy was very knowledgeable and helpful in selecting new flooring. He replied promptly to our questions. We are very pleased with the new carpet/hardwood/LVT as well as the workmanship.

Caitlin Brown

4 years ago

Worst.Experience.Ever! Not only was the work done poorly, but we experienced a plethora of issues and abysmal customer service. We purchased two floors worth of carpet for our new home and had it installed before we moved in. Therefore, we had MINIMAL items at our house, which were STOLEN by the crew. They drank our sodas, went through our baby’s toys, opened a package, and took my husband’s belt along with our lawn chairs that were inside of the house. The AC unit was turned down to 55 degrees on a 100 degree day. The carpet was lumpy when installed and “waved” when vacuumed, there are gaps on the stairs, was not tacked down in places, the transition to different flooring was shoddy, and there are huge slash marks on the baseboards where they cut the carpet. We had to withhold payment, FIGHT, and bug them to come fix it. We were told that those workers were contracted and did not necessarily work for Owen’s, but you still need to be responsible for the people who are working under your company. Lesson learned, always babysit people who work on your house, even if there isn’t anything there.

Brian Meadors

6 years ago

I collected three bids from different flooring places to put hardwood in my master bedroom. Owens was, by far, the lowest. Wanting to ensure that the estimate was not a mistake, I contacted the owner, Andy, and made sure that his low estimate really covered everything, and he assured me that it did. When it came time to do the work, his folks showed up when he said they would, they finished the work quickly, and cleaned up the job site. I am thrilled with the job done and have nothing negative to say. I will definitely use again — there’s another bedroom I need to have done, and Owens is at the top of my list.

Samantha Smith

6 years ago

Great owners. Fantastic work and customer service. We have used them in both our home and our businesses with great success.