Pacific Carpets

Overview:
Pacific Carpets is a flooring store located in Huntington Beach, CA, specializing in various flooring solutions. They cater to residential and commercial customers, providing a range of products and installation services.

Services Provided:
– Flooring installation
– Product sales (carpets, tiles, etc.)
– Professional consultation

Contact Information:
Phone: (714) 842-9115
Website: www.pacificcarpets.com

Customer Reviews and Sentiment:
Pacific Carpets has received a mix of reviews, resulting in an average rating of 3.7 stars based on 19 reviews.

Positive feedback often emphasizes the professionalism and efficiency of the installers.

Examples of positive reviews include:
“Very helpful and accommodating. The installer they sent was a pro and had it done very quickly.” – A.HODGSON CONSTRUCTION
“Clint, Lisa and Eddie organized and installed the flooring in our new home. They were all professional, organized and nice to work with.” – Gen Waiton
“Great company to work with. Their staff is very knowledgeable.” – Eric Butler

On the other hand, negative sentiments mention unprofessional behavior and concerns regarding ethics.

Examples of negative reviews include:
“Sketchy people do not interact with them.” – kevin robertson
“These guys ‘Instigated’ a one star review for supporting the racist auto body shop next door.” – Nicholas Costello

Review Summary:
Positive Sentiments: Helpful and accommodating service, professional installers, quality product.
Negative Sentiments: Unprofessional behavior from staff, ethical concerns.

Additional Ratings:
BirdEye: 3.7 stars based on 19 reviews, reflecting a similar blend of positive experiences and notable concerns.
Total Lead Smart Rating: 5.5/10 – While Pacific Carpets shows strong positive feedback for professionalism and service quality, significant negative reviews regarding ethics and customer interaction have impacted the overall rating.

Conclusion:
Pacific Carpets in Huntington Beach, CA, has potential as a flooring solution provider, particularly for those who value professional installation and helpful customer service. However, prospective customers should consider the mixed reviews and ethical concerns raised before making a decision.