American Replacement Windows

Heather White

9 months ago

We had windows installed 2 years ago. We were given the whole speech life time warranty on installation, we are the best installers, and great customer service. We were very happy with our NT windows. But we had one room, north facing that was so cold in the winter and hot in the summer. We called Mike and he came and looked at them he said it was a manufacturer defect. We had the manufacturer come out to look at them and they explained how they were installed out of square that caused them to leak and not be energy efficient at all. We have called Mike his voice mail is full he doesn’t return phone calls and now we are going to have to pay someone else to reinstall. As a side note we lost some of our windows in a horrible storm in May 2023 and to replace 4 windows it was going to cost half of the price we paid for the whole house. We found a new window company who returns our calls and is reinstalling our windows so they don’t leak air.

Susan Stalnaker

10 months ago

Our windows were installed 12/21, and we really like them. However, one bedroom window came without the screen, making it unusable. We have tried repeatedly and unsuccessfully to obtain a screen. Disappointed in the lack of after-sale support.

Brian Bakken

10 months ago

I don’t usually do reviews but Mike and his team outperformed my expectations. Contractors have a reputation for being late, not standing behind their work and many other annoying habits. If you need new windows I would highly recommend you give Mike a chance.

Jessica Pastor

11 months ago

We are extremely happy with our new windows. Mike was easy to work with and explain the process. His team was extremely professional and punctual. They had a crew that you can tell takes pride in doing a job well done. They took care to protect furniture and flooring and had a team member dedicated to vacuuming, dusting and moving furniture back where it belongs. I would highly recommend this company if you need windows replaced.

B Stroud

a year ago

They did all new windows in my house. Some custom, some very large, most were common size. Crew was professional and cleaned up every day. They did very good work. Would recommend American Replacement Windows to everyone in the market. Very good quality Anlin windows and awesome warranty. Mike the sales guys I dealt with was above and beyond. I’m very surprised our punchlist was so small and knocked the same day. Not the cheapest deal in town, but by far the best, hassle free deal you will do when it comes to replacing windows. Go for it!

eric bonham

a year ago

Communication is a priority. American Replacement was excellent. I received emails and texts within 24-hours everytime I communicated with them. They also let me know every step of the way what was happening and when they were going to start the install. I compared pricing with three different vendors. American Replacement Windows was 20% lower than the others, even with the exact same windows and requirements. They quoted three-day installation and finished in two. Once on site, the crew leader let us know how long it would take and was quick to respond to my questions. His crew worked quickly and ensured the plants and bushes were not trampled on. And the also completely cleaned their work, both around the house and in the street. I could not have asked for better work. I give them a well-deserved 5-star rating. Highly recommended.

David Weinert

a year ago

Mike and his team are total pros. Came and gave an estimate without spending 2 hours showing me heat lamp tests and the long hard sell. Told me 6 weeks from order to install. Windows arrived in about 5 weeks to his shop and we were on the schedule for the following week. I didn’t even need to follow up! Mike was just on it the whole way. His crew were punctual, efficient and did a great job. Cleaned up everything, you could hardly tell they were here after they left. And he has great pricing – I shopped around my project quite a bit and he had the best value out there. No negotiating or haggling. He just gave me the honest price and the whole process was totally painless.

Scott Pfeiffer

a year ago

From the sales experience with Mike to the installation crew led by Orlando, this was a 100% professional and enjoyable experience. Low pressure sales and high quality results! Absolutely recommended.

randi baker

a year ago

The installation team was very friendly, installed 15 windows in one day, all was cleaned up when they were done. Recommend this co.

Darren Maiden

a year ago

The best window business in town, the manager Mike made the process cool as the other side of the pillow, super great job on my window installation!