Mark Electronics in Rochester Hills, Michigan 48309

Mark Electronics

1893 Rochester Industrial Dr, Rochester Hills, MI 48309

4.8 (98 reviews)

Overview:
Mark Electronics is a premier security system installation service located in Rochester Hills, MI. With a strong reputation for professionalism and quality service, the company focuses on modernizing and integrating security systems for both residential and commercial clients.

Services Provided:
– Security system installation
– Alarm system upgrades
– Access control system installation
– Network cabling
– Integration of fire alarms into central monitoring systems

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (248) 923-9000
Website: https://www.markelectronics.net/

Customer Reviews and Sentiment:
Mark Electronics has an impressive rating of 4.8 stars based on 98 reviews across various platforms.

Positive feedback predominantly highlights the professionalism, thoroughness, and customer-centric approach of the team. Customers appreciate the seamless installation process and the clarity of explanations provided by technicians.

Examples of positive reviews include:
“Everything they said they would do was completed on time. Very professional outfit.” – James Kemp
“Our alarm system has been fully modernized and operationally superior, all at a fair price.” – Robert Hellow
“The team was efficient and polite, and we were very satisfied with the experience.” – Joe Welch

Some reviews hint at minor misunderstandings or additional follow-up required, but these are not widely cited as issues.

Review Summary:
Positive Sentiments: High professionalism, thorough and clear communication, seamless installation, and excellent follow-up service.
Negative Sentiments: Isolated mentions of minor misunderstandings during the installation process.

Additional Ratings:
BirdEye: 4.8 stars based on 98 reviews. This reflects consistent customer satisfaction without major complaints.
Total Lead Smart Rating: 9.5/10. This rating is based on the overwhelmingly positive customer feedback, high level of professionalism, and the minor issues that have been noted but are not widespread.

Conclusion:
Mark Electronics stands out as a reliable choice for security system installation in Rochester Hills, MI, known for their excellence in service and customer satisfaction. With a strong track record of positive reviews and high ratings, potential customers can feel confident in choosing Mark Electronics for their security needs.

Member Since August 2024

Listing Id 158542

Contact Info

1893 Rochester Industrial Dr, Rochester Hills, MI 48309
(248) 923-9000
Lead Smart Rating :
9.5/10.0

Get A Quote Claim

Listing location

1893 Rochester Industrial Dr, Rochester Hills, MI 48309

Get Direction

Reviews

James Kemp

14 hours ago

This company was extremely helpful in dealing with the insurance company. Everything they said they would do was completed on time. Very professional outfit.

robert hellow

2 days ago

From the initial phone call to the sales office to the installation and follow up conversations, every aspect of the installation and service has been world class. Our 26 year old alarm system has been fully modernized and operationally superior ,all at a fair price point.

Dan Martin

4 weeks ago

Excellent Service and competitive pricing. Nick, the Service Manager, showed up on time, was very thorough and patient. He explained everything very well regarding the install, the system and the related Apps. We are pleased and would highly recommend Mark Electronics. Three years later and we are still very satisfied with Mark Electronics. Nick and Bob did an excellent job recently replacing our Honeywell system with more current technology….DCS. They were knowledgeable, polite and a continued pleasure to work with throughout the process. June 21, 2024

Ryan

a month ago

Jim and his team upgraded one of our site with a new access control system. He made the quoting process and installation seamless. The techs & office staff are super friendly & easy to work with & if there is something that you do not understand, they will explain it in a easy to understand format! Great work & would use again! 10/10

Jenn Quinn

a month ago

On 4/48/24 Sevan an Cooper did an amazing job of running additional network cables to our office and TV area. Professional, detailed, and left everything clean. We would have them in my home for additional work. Thank you for getting us set up.

Joe Welch

2 months ago

The team from Mark Electronics provided excellent recommendations regarding our needs for home security. Brett’s explanation of the process was very clear. The installation team of Ken, Mark, Logan, Bill, and Sevan was efficient and polite, and we were very satisfied with the experience.

Martin Rosenbloom

3 months ago

Mark Electronics just completed a service call to integrate our stand-alone fire alarm into our Central monitoring system. Bill and Shawn arrived just before appointment time. They worked well together to fully complete my job. They were clean and did excellent work. I am very happy to be working with Mark Electronics. Marty Rosenbloom

Jared B

3 months ago

We are so glad we chose Mark Electronics for our alarm install. We shopped around at other “large” providers but Mark was competitive and “all in” was less than others. The install was easy. they were on time, clean, nice and took their time to do everything right. Both Bills were great technicians and explained what we were getting, where things were best positioned and our choices on the pane. I would highly recommend to others. So far so good!

Brenda Tuttle

4 months ago

What a class act. Matt and his team were all professional, cordial, and competent. It’s a real pleasure doing business with a company that exceeds your expectations. They were always punctual and friendly and made sure a couple senior citizens fully understood everything before they left. Highest recommendations!

Joe Morris

6 months ago

I could not have asked for a better service. Mark Electronics understood what I was trying to accomplish and made our vision a reality. While at my house, Mark Electronics were polite, professional and fast to install. They also walked us through how to use our security system and were able to answer all the questions we had. Great Service & highly recommend them to anyone.