Leon Pro Services

Overview:
Leon Pro Services is a reputable deck building company located in Glen Burnie, MD. With a strong focus on deck construction and repair, they have established a positive reputation for quality workmanship and timely service.

Services Provided:
– Deck building
– Deck repair
– Staining and sealing
– Power washing

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (443) 764-5856
Website: http://www.leonpro.com/

Customer Reviews and Sentiment:
Leon Pro Services has garnered a favorable rating of 4.4 stars based on 29 reviews across various platforms.

Positive feedback emphasizes the excellent quality of work, prompt service, and professionalism of the staff. Customers have often highlighted their ability to meet specific requests and maintain strong communication throughout the project.

Examples of positive reviews include:
“They did a great job and finished in less than a week.” – Sarah Cooper
“Professional and communicated each step of the way.” – Marty Lane
“Quick, clean, nice and affordable.” – Aladdin Ibrahim

Conversely, some negative feedback has been reported, particularly regarding customer service and warranty fulfillment. One reviewer detailed an experience where communication became unresponsive following a warranty request.

Negative sentiments include:
“After more than a month, I texted Leon’s rep again but did not receive a response.” – Price Gielen

Review Summary:
Positive Sentiments: High-quality workmanship, quick project completion, effective communication, and professionalism.
Negative Sentiments: Issues with customer service and unresolved warranty claims.

Additional Ratings:
BirdEye: 4.4 stars based on 29 reviews, reflecting overall strong customer satisfaction while highlighting occasional issues with service responsiveness.

Total Lead Smart Rating: 7.5/10
This rating is derived from a blend of high-quality service offerings and customer satisfaction against the backdrop of reported communication issues regarding warranties and unresolved complaints.

Conclusion:
Leon Pro Services appears to be a solid choice for deck building and repair in Glen Burnie, MD, with numerous customers praising their workmanship and efficiency. However, potential clients should be mindful of the mixed reviews regarding customer service, particularly related to warranty claims.